Template packs
- All sales are final. Template packs are digital downloads delivered right after payment, so we do not give refunds, except where the law of your country requires otherwise.
- Files that won’t open. If a file is damaged or won’t open, reply to your receipt or email hello@globixera.com and it will be fixed or replaced.
- No subscriptions. Packs are one-time purchases. Nothing renews, so there is nothing to cancel.
- Buyers in the UK and the EU. Checkout asks you to agree that delivery starts straight away and that you then lose the right to cancel.
Template packs and the Holiday Margin Planner are sold by Valcenra, LLC.
Other products
The Agent Trust Cloud kits in the Shop are sold by Agent Trust Cloud under its terms. Each other product on this site is sold by its own company, and that company’s refund terms apply.
Contact
Valcenra, LLC, 7228 Wadebridge Drive, Canton, MI 48187, United States. Email hello@globixera.com.